Write to us
Call us
Response time
We answer within one working day.
We answer within one working day.
Please read our FAQ before sending us a message.
Shipping is calculated at checkout from your delivery address. You see the exact amount before paying, nothing is added at the last step.
All major cards, plus Apple Pay, Google Pay and Link. Payment is handled by Stripe: we never see or store your card details.
Your order is dispatched within 72 hours. Delivery then takes 7 to 15 days depending on your country. You receive a tracking link as soon as the parcel is handed to the carrier.
The whole site runs over an encrypted connection and payments go through a certified provider. We only keep what is needed to process your order.
You get a confirmation email straight away, then a second one with the tracking link when the parcel ships.
Yes. Your invoice is attached to the confirmation email and stays available from your account.